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You may have seen me about the various threads advocating the rights of those who've purchased Watermeats - among other Aquarium products - and the rights of all of Gaia's users.

I would like to start off with an introduction - I promise to be quick.
I'm Mouse - currently a University student, full-time employee in a well-paying office job, part-time business owner, volunteer and small-time activist. I believe strongly in human rights, ethical business and a socially-responsible corporation. I have owned and been a part of five small businesses to date - each making a profit and each being a great experience. I do not know everything about Gaia, Gaia Interactive, the way Gaia's corporate structure works and Gaia's userbase.

I just want the voice of the paying customers - and the everyday user - to be heard.


Gaia, you have consistently ignored the requests and needs of your userbase. I'm not talking about new hairstyles and new clothes and new Cash Shop items. I'm talking about the needs of your community.

This is the level of dedication your users have for you. We're not paid to catalogue all your mistakes. We're not thanked for generating ideas you've used for your products - which you earn millions of dollars on each month. We're not being taken into consideration for all the money we pump into your bank account.

I don't expect you to be pristine in your business operations, Craig. But with your record of CEO of several companies and "quintupling" your earnings on multiple accounts, you're certainly not living up to your hype.

I don't care if it's "your developers'" faults, or if your target market doesn't have enough money, or if the recession is receding your hairline. No CEO is above their responsibilities to their customers - or should I say their investors?

Craig, oh, Craig. I really wonder if you know what you're doing. You realize that it's the CEO's head that rolls, no matter what he does or doesn't?

If your users (your, as you put it, 7 million unique users per month) aren't satisfied with your service, and a mass exodus and mass boycott starts, what do you think will happen to your oh-so-wonderful sponsors?
Don't think your sponsors are stupid just because they only sign a set-date contract with you. You can't screw people over like that. If the userbase of your site is unhappy with your corporation, they're less likely to explore the "Skittles World" you and your sponsor spent hundreds of thousands of dollars developing. That means less product placement, less advertising, less power and less ROI.

I'm sure that if you graduated from Princeton you'd know that.

Make us proud, Craig - or should I call you "fin"?

Do you know what "fin" means in French? I'm guessing not, seeing as you're into East Asian Studies - not that there's anything wrong with that. It's a lucrative field.

Fin means "end".
Will Gaia spell the fin of your successful CEO streak, fin?
I'm conflicted in my toasts of here's "to the end" and "to just the beginning".

I'll go with my heart on this one, rather than my politeness.
Here's the the end of it - so you can learn your lesson in "consumer services".

Genuinely, Sincerely, Hoping to hear from you-ly,
Mouse

I dare you, Corporate - talk to me.