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Todays lesson: Proper McDonalds Etiquette |
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Hello everybody, and welcome to the first, and hopefully last, of Lithwen's rants disguised as lectures.
As a McDonald's Employee, it's come to my attention that not everyone is aware of the proper manners to use when ordering food at our establishment. It is imperative that everyone know and follow these simple rules of conduct, in order to make everybody's life a little easier.
*puts on glasses* Let's begin.
Rule #1- Concerning the Drive-Thru speaker:
a) Though the person on the McDonald's end of the speaker system may at times sound a little quiet or loud, this is not a reflection of how you sound to them. Just because your order-taker is quiet does not mean you need to shout. Normally, a typical speaking voice is fine. But whispering, and then yelling when asked to repeat the order, is far from nessecary.
b) If you cannot hear the person at drive thru, asking them to speak up is usually a better option than simply driving through to there window. However, before taking either of these options, please make sure that you are not simply oblivious to their voice in your never-ending quest to interrupt them by talking to your friends in the car.
c) Loud music = no.
Having your window down= yes
Rule #2- Concerning Ordering Speed (especcially on Drive-thru)
a) We are not robots, with computers in our heads. Thus, "iwant2burgerlikemacsandonewithnopicknowaitonionsnoonionandthrecokesandasmallfryandketchup" sounds like...well, like it looks. Slow down.
It will take us an extra second or two when you request special condiments on your order.
b)We are no brain dead. Pausing for five seconds between words makes you sound as though you are.
Rule #3- Concerning other customers
a) You are not our only customer. By not knowing what you want before getting to the speaker/counter, or by changing you rmind ten times, you are holding up other people. We are not responsible for any "accidents" as a result of angry co-customers.
b) When at counter, do not "butt in front" of others. Surely you learned this one in kindergarten.
Rule #4- Concerning interactions with Employees.
a) We work at McDonalds because we want money- not because we're not good enough to be whatever you are. We are not stupid, slow, pregnant, or on drugs. Don't treat us as though we are.
b) Yelling at Employees, especcially when you are a 200pound 6'5'' man and the girl at counter weighs 105 is not particularly nice. But it does not in any way intimidate or scare most of us. We laugh at you when you are gone.
c) We will do whatever we need to to make you happy- within reason. Remaking you burger because you ordered the wrong thing, or getting you new fires because they got cold while you were trying to make up your damn mind about whether you wanted to change your order is something we do- but grudingly. Giving you free fries because you don't have money is not.
d) Just because you think you're hot stuff does not mean we do. We will not go out with you- and please, keep your eyes in your head when we bend down to pick up the change you oh-so-conveniantly dropped stare
Rule #5- Concerning Big Orders
a) Big orders take longer to make than small orders. You will probably have to wait longer than someone who orders a cheesburger, even though you came first. Live with it.
b) If you want to order more than two or three meals-
GO INTO THE ******** STORE stressed
Doing otherwise leads to a nervous breakdown for the poor girl at second window trying to get eight drinks, eight hashbrowns (when everyone else needs them too), eight sandwiches, with no help and five other people behind your car waiting for orders like "One Egg McMuffin".
And that has been your lesson for today. Pass it on to all of your punk friends. xp
 Lithwen · Sun Oct 24, 2004 @ 07:29pm · 5 Comments |
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